Your
software
should
work for you.
Not
the
other
way
around.
Axis handles what fills a PM's week: work orders, COI compliance, tenant and vendor management, resource scheduling. The time goes back where it belongs, to your tenants and your buildings.
An AI layer that reads, drafts, and routes, built into every workflow.
Cipher is the AI running through every Axis workflow. It reads work orders out of a tenant's text, verifies COIs against each vendor's agreement, books shared spaces, and abstracts leases into records you can query. Your team gets the finished work, not another queue to manage.
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Request amenities
9:41
5G
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Axis
Cipher
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Text Message🎙
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ONE NUMBER, EVERY REQUEST
Tenants text one number
Whether something's broken or they need to book a space, it starts with a text. No app to install, no portal to log into.
Cipher knows who's texting
It identifies the company, building, and suite from the phone number before it does anything, so every request is attributed from the first message.
It handles the request end to end
Opens and routes a work order to the assigned engineer, or checks availability and books the space, flagging billable work automatically, then confirms back by reply.
Your team works through Cipher too
Property managers and engineers text the same number to look up work orders, update status, and add photos from the field, every change lands in the dashboard with a full audit trail.
No PM in the loop until they're needed.
Built for how commercial buildings actually run.
Six workflows that eat a property manager's week, handled in one platform, with Cipher doing the chasing.
Work orders by text
Tenants text one number. Cipher identifies who's texting from the phone number, logs the request, routes it to the right building engineer, and keeps everyone updated by reply, no app, no portal.
COI compliance, handled
Cipher reads every certificate against the vendor's service agreement for each building. GL, umbrella, auto, workers comp, additional insured. Lapsed coverage is flagged the moment it happens, and Cipher chases the compliant cert automatically.
Answers straight from the lease
Drop in a lease and Cipher abstracts the rent schedule, escalations, options, and key dates into a record you can query in plain English. Stop digging through 60-page PDFs to answer one question.
Shared spaces, booked by text
Conference centers, freight elevators, docks, rooftops. Tenants request by text, approvals hold the slot for 24 hours, and Cipher keeps vendor COIs current in the background.
Building memory that stays
Backflow tests, elevator CAT-1s, fire pump flows. Cipher learns how each obligation recurs in every building and schedules the next one from prior years. The compliance calendar survives staff turnover.
Every vendor, current and accountable
Service agreements, insurance status, and work history per vendor, in one record. Cipher reads the contracts too, so scope and coverage requirements live alongside the work history.